PM-Hotel Front Desk Agent
Sheraton Bucks County Langhorne Sheraton Bucks County Langhorne Langhorne, PA Langhorne, PA Part-time Full-time Part-time Full-time $16 - $18 an hour $16 - $18 an hour 3 days ago 3 days ago 3 days ago Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team.
As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors.
If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel amenities, local attractions, and dining options - Handle guest complaints or concerns with patience and professionalism - Assist with reservations and room assignments - Process payments and maintain accurate records - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as needed Skills:
- Excellent customer service skills with a focus on guest relations - Strong verbal and written communication skills - Bilingual proficiency is a plus - Ability to handle multiple tasks simultaneously while maintaining attention to detail - Knowledge of hotel management systems and procedures - Familiarity with night audit processes is preferred - Professional phone etiquette and interpersonal skills - Ability to work well in a team environment - Strong problem-solving abilities As a Front Desk Agent, you will have the opportunity to work in the dynamic hospitality industry.
We offer competitive pay rates, opportunities for career advancement, and a supportive work environment.
Join our team today and be part of creating memorable experiences for our valued guests.
Job Types:
Full-time, Part-time Pay:
$16.
00 - $18.
00 per hour Expected hours:
16 - 18 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Food provided Free parking Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Evening shift Every weekend Holidays Night shift Rotating weekends Weekends as needed Weekends only Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are seeking a friendly and professional Front Desk Agent to join our team.
As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors.
If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel amenities, local attractions, and dining options - Handle guest complaints or concerns with patience and professionalism - Assist with reservations and room assignments - Process payments and maintain accurate records - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as needed Skills:
- Excellent customer service skills with a focus on guest relations - Strong verbal and written communication skills - Bilingual proficiency is a plus - Ability to handle multiple tasks simultaneously while maintaining attention to detail - Knowledge of hotel management systems and procedures - Familiarity with night audit processes is preferred - Professional phone etiquette and interpersonal skills - Ability to work well in a team environment - Strong problem-solving abilities As a Front Desk Agent, you will have the opportunity to work in the dynamic hospitality industry.
We offer competitive pay rates, opportunities for career advancement, and a supportive work environment.
Join our team today and be part of creating memorable experiences for our valued guests.
Job Types:
Full-time, Part-time Pay:
$16.
00 - $18.
00 per hour Expected hours:
16 - 18 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Food provided Free parking Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Evening shift Every weekend Holidays Night shift Rotating weekends Weekends as needed Weekends only Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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