Scheduling Advocate - Jefferson - North Region (Full-Time Days)
Langhorne, PA Langhorne, PA Full-time Full-time Estimated:
$36.
5K - $46.
2K a year Estimated:
$36.
5K - $46.
2K a year Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley.
Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.
Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools.
We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.
Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network.
We have over 50 outpatient and urgent care centers; ten Magnet -designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country.
In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania.
We are the first health system regionally to create an aligned payer-provider partnership.
Jefferson's mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.
OUR MISSION:
We improve lives.
OUR VISION:
Reimagining health, education and discovery to create unparalleled value OUR VALUES:
Put People First, Be Bold & Think Differently and Do the Right Thing As an employer, Jefferson maintains a commitment to provide equal access to employment.
Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.
Since this position will require the selected candidate to engage in regular contact with children in the form of care, guidance, supervision or training, you will be required to meet the requirements of the Child Protective Services Act, including the Pennsylvania State Police criminal background check, the Pennsylvania Department of Welfare child abuse criminal background clearance, and an FBI finger print based federal criminal records check.
The selected candidate will not be allowed to commence working until all three (3) are completed satisfactorily.
Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University.
If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.
High school diploma required.
1
year health industry/practice experience preferred.
Experience with hospital registration system, third party payers requirements strongly preferred.
Excellent listening and communication skills, computer skills, ability to work independently.
Able to creatively problem solve and establish effective relationships.
Knowledge of medical terminology required.
Travel to other offices required.
PRIMARY FUNCTIONS:
In a Patient Centered Care delivery model, under the general direction of the Supervisor Scheduling Advocate Program in Physician Practice Administration, and in collaboration with individual practice manager, works directly with patients to schedule appointments within the Jefferson Health Clinically Integrated Network.
Assists the clinical providers and the practice in ensuring the care coordination and population management of patients within the Jefferson Health System.
Essential Functions:
Meets all standards of the Patient Satisfaction Initiative Criteria in order to make Abington - Jefferson Health (AJH) the hospital of choice for Patients and Employees.
Schedules patient appointments in the Jefferson Health System and with independent specialist offices, in accordance with established clinical and insurance requirements and educates, as appropriate, patients/caregivers to improve integration and care coordination.
As an advocate for the patient/system, is knowledgeable of the health system processes and patient needs, and actively streamlines overall scheduling and care coordination of services for patients to ensure appropriate care is accessed in a timely manner to completion of the referral or test.
Coordinates with practice the referrals and insurance requirements to ensure the patient receives maximum benefits for services.
Assures regulatory and compliance requirements following local payer coverage determinations.
Participates in the practices Quality Improvement initiatives by identifying opportunities for clinical and non-clinical processes improvements (internal or external to the organization) and makes recommendations to the administrative team to better meet the needs of patients.
Performs other related duties as assigned.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$36.
5K - $46.
2K a year Estimated:
$36.
5K - $46.
2K a year Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley.
Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.
Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools.
We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.
Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network.
We have over 50 outpatient and urgent care centers; ten Magnet -designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country.
In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania.
We are the first health system regionally to create an aligned payer-provider partnership.
Jefferson's mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.
OUR MISSION:
We improve lives.
OUR VISION:
Reimagining health, education and discovery to create unparalleled value OUR VALUES:
Put People First, Be Bold & Think Differently and Do the Right Thing As an employer, Jefferson maintains a commitment to provide equal access to employment.
Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.
Since this position will require the selected candidate to engage in regular contact with children in the form of care, guidance, supervision or training, you will be required to meet the requirements of the Child Protective Services Act, including the Pennsylvania State Police criminal background check, the Pennsylvania Department of Welfare child abuse criminal background clearance, and an FBI finger print based federal criminal records check.
The selected candidate will not be allowed to commence working until all three (3) are completed satisfactorily.
Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University.
If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.
High school diploma required.
1
year health industry/practice experience preferred.
Experience with hospital registration system, third party payers requirements strongly preferred.
Excellent listening and communication skills, computer skills, ability to work independently.
Able to creatively problem solve and establish effective relationships.
Knowledge of medical terminology required.
Travel to other offices required.
PRIMARY FUNCTIONS:
In a Patient Centered Care delivery model, under the general direction of the Supervisor Scheduling Advocate Program in Physician Practice Administration, and in collaboration with individual practice manager, works directly with patients to schedule appointments within the Jefferson Health Clinically Integrated Network.
Assists the clinical providers and the practice in ensuring the care coordination and population management of patients within the Jefferson Health System.
Essential Functions:
Meets all standards of the Patient Satisfaction Initiative Criteria in order to make Abington - Jefferson Health (AJH) the hospital of choice for Patients and Employees.
Schedules patient appointments in the Jefferson Health System and with independent specialist offices, in accordance with established clinical and insurance requirements and educates, as appropriate, patients/caregivers to improve integration and care coordination.
As an advocate for the patient/system, is knowledgeable of the health system processes and patient needs, and actively streamlines overall scheduling and care coordination of services for patients to ensure appropriate care is accessed in a timely manner to completion of the referral or test.
Coordinates with practice the referrals and insurance requirements to ensure the patient receives maximum benefits for services.
Assures regulatory and compliance requirements following local payer coverage determinations.
Participates in the practices Quality Improvement initiatives by identifying opportunities for clinical and non-clinical processes improvements (internal or external to the organization) and makes recommendations to the administrative team to better meet the needs of patients.
Performs other related duties as assigned.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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